General questions
Our products
What are snacks with a function?
SNOGGOS snacks are not conventional dog treats - they have been developed as a functional supplement to the daily diet. In close cooperation with nutrition experts, we have created recipes that are specifically tailored to the health needs of dogs.
What makes them special: The carefully selected, natural active ingredients gently support well-being - without any superfluous additives or fillers. Consistent and long-term feeding is crucial for this effect to unfold.
Thanks to our well-thought-out portioning, every dog - regardless of its size - gets exactly the amount of active ingredients it needs. This makes every snack more than just a reward: a valuable contribution to your dog's health.
What makes SNOGGOS snacks special?
Our FUNCTIONAL SNACKS FOR DOGGOS are 100% plant-based. This protects the environment and ensures that your doggo does not consume too much animal protein. Your doggo already gets enough animal protein from its basic daily diet.
Do Snoggo's supplements only help old and sick dogs?
Promoting health - right from the start and for a lifetime
Our functional snacks are not only intended for older dogs or dogs with health problems - young and vital four-legged friends also benefit from the natural ingredients. Many of the plant-based active ingredients develop their supportive effect gradually and work particularly well if they are fed early and regularly.
You can strengthen your dog's well-being and vitality in the long term through continuous feeding - without any artificial additives. This turns daily feeding into valuable health care.
And of course: dogs that are already older or have health problems can also benefit noticeably from our snacks. In consultation with your vet, our products are ideal for use alongside therapy - as a natural supplement to medical care.
My dog has a pre-existing condition, can he eat your snacks?
Made for every dog - with the individual well-being in mind
Our products are generally suitable for dogs of all ages and breeds. Nevertheless, we are aware that no two dogs are the same. Especially if your dog has pre-existing conditions, it makes sense to discuss feeding with your vet in advance - after all, they know your four-legged friend and their health history best.
Please also always follow the feeding recommendations on our packaging or in the online store. This will ensure that your dog receives the best possible care.
How many snacks should my dog get a day?
The daily number of snacks varies depending on the product and your dog's weight.
You can also find the exact number of daily snacks in our webshop and on the product packaging.
How or when is the best time to feed the snacks?
As flexible as you and your dog
You decide how you give the daily portion: whether as a small reward during training, playfully during search games, mixed into the food or finely chopped as a tasty topping - the application can be tailored to your preferences.
Important: Please include the snacks in the total daily amount of food. This will reliably prevent obesity and possible digestive problems.
Can I combine different varieties?
Clever combinations - targeted support
Many of our snacks can be wonderfully combined with each other. This allows you to meet several of your dog's needs at the same time and promote their health holistically.
A little tip:
For a balanced supply, we recommend not feeding more than three different varieties at the same time. This keeps the dosage of active ingredients in the ideal range - without putting unnecessary strain on your dog's body.
Are the products suitable for all dogs?
Our snacks are generally suitable for all dogs aged 6 months and over.
If your dog has a pre-existing condition, we recommend that you discuss the feeding of our snacks with your vet.
Please follow the feeding recommendations for the respective product on the packaging or in our webshop.
From what age can I feed the snacks?
Our functional snacks are generally suitable for dogs from 6 months of age . A balanced, species-appropriate diet plays a particularly important role at a young age - the earlier you start, the longer your dog can benefit from it.
My dog won't eat the snacks, what should I do?
New snacks? Skeptical at first? Quite normal!
Some dogs react cautiously to unfamiliar treats at first - this is completely understandable. Our functional snacks have a special consistency and contain high-quality superfoods that differ significantly from classic treats in terms of smell and taste. This is exactly what makes them so valuable - but sometimes it just takes a little patience or a little trick.
Our tips if it doesn't work straight away:
- Mix chopped into the main feed
- Stir into yogurt or cottage cheese
- Just leave them in the dog bed - many dogs will pick them up later all by themselves
Some pets need a little time to adjust - up to four weeks of acclimatization is not unusual.
And if your dog still doesn't like the snacks?
That's completely okay too. Thanks to our 90-day money-back guarantee, there's no risk involved. Just contact our customer service - we're here for you. Because we are only satisfied when you and your dog are satisfied.
Where are the functional snacks from SNOGGOS produced?
Our high-quality snacks are developed in Switzerland and produced in Austria to the highest standards by our producer Verena.
My dog won't eat the snacks. What's next?
Don't worry. Some dogs need a little longer to get used to new snacks.
Try to offer your dog the snacks again and again or mix them into your dog's food.
For smaller breeds, you could try breaking the snacks into two smaller pieces and feeding them that way.
If all attempts fail, you can of course make use of the 90-day money-back guarantee. Contact us using the contact form or send an email with your request to info@snoggos.ch
How can I give you feedback?
We love feedback! Snoggos produces functional snacks for you and your beloved dogs. That's why we welcome all feedback - praise, criticism, requests and recommendations are more than welcome.
This is the only way we can improve and produce the best snacks for our four-legged customers.
Write to us at info@snoggos.ch or use the contact form.
Payment
What payment options do you offer?
We offer the following payment methods:
- Credit card (Mastercard, Visa and American Express)
- Twint
- PayPal
- Bank transfer
- Apple Pay
- Store Pay
- Google Pay
Why do I only see credit card as a payment option?
Could it be that you have tried to take out a savings subscription?
At the moment you can only pay for your subscription by credit card.
Where can I redeem my discount code
You can easily redeem your discount code in the shopping cart at checkout.
The corresponding amount will then be automatically deducted from the total price.
Shipping and delivery
Which countries does Snoggos deliver to?
We deliver our products to the following countries:
- Switzerland
- Liechtenstein
We are working flat out to deliver to the EU soon.
Would you like to order our products in another country? Send an email to info@snoggos.ch
We are working on being able to supply other countries with our products soon.
How long is the delivery time?
We ship with Swiss Post. The delivery time is 1-3 working days within Switzerland and Liechtenstein.
Wie sieht es aus mit Lieferkosten?
From an order value of CHF 49, delivery is free of charge. Shipping is also free with the savings subscription.
For orders under CHF 49 the shipping costs are CHF 7.90.
Partnerships
Partnerships with vets, dog schools, breeders or boutiques
Do you work with dogs and would like to recommend our products to others?
Whether you are a vet, breeder, dog trainer, veterinary practitioner or boutique owner - if you are interested in using our functional snacks in your environment or passing them on, we would be delighted to have your trust!
Simply send us a message to our customer service team at info@snoggos.ch. We'll get back to you as soon as possible and discuss everything else in person.
Sponsoring and cooperations
Are you planning an event and looking for sponsors - or do you have an exciting cooperation idea?
Then we look forward to hearing from you!
Simply send us a message to our customer service team at info@snoggos.ch - we will be happy to check your request and get back to you as soon as possible.